Some notifications should happen quickly; some can wait until after the funeral and you have a registered copy of the Death Certificate from your state government Births, Deaths and Marriages office.
What to Do
When a death occurs, a doctor must sign a certificate that confirms the death and then funeral or other arrangements such as coronial investigation, are made.
Death at home – an expected death is not an emergency. A doctor will need to attend and certify the death. If the death is unexpected, then call the police.
Death in hospital or care facility – the staff will help and guide you.
Generally state health laws provide the rules about body disposal. There are also laws covering human rights, consumer protection, funeral bonds, pre-paid funerals and more.
At the bottom of this page you'll find links to relevant government sites for initial information.
A downloadable Word checklist has been compiled to assist you and/or your family with the notification process .
You can fill it in on your computer and save a copy, or print it out and complete by hand, and file the hard copy.
You may also wish to download our Your Funeral Wishes document so your family/friends know your wishes prior to your death.
Internet Search Tips
Government and not-for-profit websites are a great starting point. Some tips:
Government sites have a .gov.au address
an .org or .org.au site is usually a not for profit organisation, like us!
If there is the word Ad before the link, then the site owner has paid to be listed first – they are selling a service!
Write a list of questions
We suggest you do some internet research, talk with family and friends and write a list of questions to ask potential service providers. You wouldn’t buy a car without research; the same applies to funeral service providers. It is important not to feel rushed or pressured.