*Empathetic
*Experienced
*Friendly
*Presentable
*Professional
*Visits Family

I wanted to tell you again how much we appreciate the help you gave us with Mum’s funeral… So many of our family and friends have commented on the lovely simplicity of the service and your sincere approach… Catherine and I also appreciated the time you spent with us before the Funeral. We felt you really wanted to get to know Mum through our eyes and you helped us to get a clearer view of what we wanted to convey in our eulogy. ~ Chris Healey

Thank you for making a difficult time a lot easier for us. You did a great job at the service. The tears in your eyes, showed that you really care about what you do. ~ Maryanne Lucknow